1. Introduction

These Terms & Conditions govern your use of the Little Popz & Ayya Foods website and your purchase of products from our store. By placing an order, you agree to these terms. If you do not agree, do not use our site or place an order.

2. Order acceptance & payment

• All orders are subject to acceptance and availability. After you place an order, you will receive an order confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order at our discretion.
• We accept payments through approved payment gateways. By using a payment method on the site, you represent that you are authorized to use that payment instrument.

3. Prices & taxes

• Prices shown are in Indian Rupees (₹) and are subject to change without notice.
• Applicable taxes (GST) are added at checkout as required by law. The GST number for Little Popz & Ayya Foods is 33ADCPR9780M2ZU.

4. Delivery & minimum order value

• Minimum order values and delivery conditions are detailed in our Shipping & Delivery Policy page.
• We will make reasonable efforts to deliver within the times stated, but we do not guarantee delivery times.

5. Cancellations & changes

• Orders may be cancelled or changed only before dispatch. If you wish to cancel or modify an order, contact customer support immediately.
• Once an order has been dispatched, cancellation may not be possible. For problems with delivered orders, please follow the Refund & Replacement Policy.

6. Liability & disclaimers

• Our liability for any claim arising out of, or in connection with, any product shall be limited to the purchase price paid for such product.
• We are not liable for any indirect, incidental, special, or consequential damages (including lost profits) arising out of the use of our products or website.
• We do not guarantee that the website will be uninterrupted or error-free. We are not responsible for events beyond our reasonable control (force majeure).

7. Allergens & storage

• Our products may contain allergens (milk, nuts, gluten, etc.). Please check product labels carefully. We are not responsible for allergic reactions. If you have severe allergies, consult us prior to ordering.
• Perishable products should be stored and consumed within the shelf life mentioned on the packaging. Improper storage after delivery is the customer’s responsibility.

8. Intellectual property

• All content on the site (text, images, logos, trademarks) is our property or used with permission. You may not copy or reproduce site content without our written consent.

9. Dealer/partner pricing

• Dealer pricing and wholesale accounts are available to approved partners only. Registration and approval are required. Dealer orders may be subject to separate terms.

10. Governing law & jurisdiction

• These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Tamil Nadu (Hosur region), unless otherwise required by law.

11. Changes to terms

• We may update these Terms & Conditions from time to time. Material changes will be posted on this page with an updated effective date.